CCS Technology Group: Blog

CRM benefits integrated ERP

7 Benefits of CRM Software (That’s Integrated with ERP)

By Chris Higgins | Dec 6, 2019

CRM solutions now enable highly sophisticated sales forecasting capabilities, customer support, and marketing management. They also integrate with Enterprise Resource Planning (ERP) solutions—potentially giving everyone in the business a clear picture of the customer at any given point in time.

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CRM Solution

Which CRM solution is right for your organization?

By Tech Pro Marketing | Oct 10, 2018

Your CRM solution software empowers you to make smarter, more accurate decisions. On average, CRM solutions see a return on investment of $8.71 for every dollar that you invest. But despite the benefits of CRM software, it’s not always easy to choose the best solution for your organization.

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Microsoft Dynamics CRM Tips

4 Microsoft Dynamics CRM tips to help you become a superuser

By Tech Pro Marketing | Sep 27, 2018

If you’re like most Dynamics CRM users, you’ll want to get the most mileage out of the application, uncovering any hidden tips and tricks that’ll help you along the way. In this article, we’ll go over 4 Microsoft Dynamics CRM tips that’ll help you become more efficient.

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CRM System

3 different approaches to CRM systems

By Tech Pro Marketing | Aug 9, 2018

There are three different approaches to CRM systems. These include implementing a basic CRM System, a standalone CRM System or an integrated CRM. Each of these solutions offers your business different levels and types of customer relationship management.

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A CRM illustration.

4 ways a CRM helps you improve customer relationships

By Tech Pro Marketing | Mar 15, 2018

If you’re not using your CRM to build brand loyalty and enhance your customer service efforts, you’re missing out. A CRM has loads of features that can help you better serve your customers. Let’s explore our 4 favorite ways to use a CRM to improve your customer interactions.

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CRM Planning

Do you know the value of your CRM?

By Tech Pro Marketing | Oct 19, 2017

Sometimes there’s immeasurable value right under our noses, but we don’t see it. For many small business leaders, that’s true of their CRM solution. If you think of your CRM as little more than an elaborate database, you could be one of them.

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The 3 things you should be getting from your CRM

By Tech Pro Marketing | Oct 11, 2017

Few business tools have the potential to drive sales like a well configured Customer Relationship Management application. You probably call it a CRM, as does practically everyone. In fact, it looks odd to see the words actually spelled out.

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