Managed IT Services

Managed services make a real difference

File this under “not a chance.”

A dentistry student in Denmark was having a slow day at the office. He was there. All the dental equipment was there. But patients were not there.

So he thought to himself, “You know, I really ought to take care of that wisdom tooth. I know it needs to come out. Oh, hey. Look. I have everything right here, and pulling it myself sounds like fun. Let’s do this!”

And do it he did. He pulled his own wisdom tooth using a mirror, and he even filmed the whole thing. Remarkably, he’s on record having said he did it “for fun.”

That’s one dentist whose idea of “fun” is very different from ours.

A bad time to outsource.

There are a lot of reasons why the average (sane) person wouldn’t follow the Denmark dentist’s lead. After all, dentists go to school for years to learn how to perform extractions.

In fact, that’s not the only thing you outsource in your personal life. You probably don’t do your own dry cleaning. Or grow all of your own food. Or fly the plane yourself when you go on vacation.

In each case, you turn to a professional to handle the highly technical stuff you don’t know how to do. Really, that’s what managed services are in the IT world. “Outsourcing” may not sound appealing, but relying on an expert for something that requires special skill just makes sense. Especially in business.

If you don’t, things can get messy, the process can be painful, and the outcome may not be what you want it to be. That’s true whether we’re talking about pulling teeth or managed services.


Technology is anything but simple. Dealing with your smartphone or your home computer is one thing. Setting up and maintaining your business network is something else.

Managed services providers have years of experience helping clients find the right hardware, software and cloud solutions. They have the insight to know the best questions to ask to make sure your needs are fully covered.

While you clearly know how to run your business (that’s how you got where you are), knowing which blend of IT solutions will work best for your staff is a more nuanced thing. A professional opinion can save you quite a few technical messes. (Because who has time to clean up messes?)


We’ve seen it plenty of times. When small business leaders tackle IT solutions on their own, sometimes the results aren’t just messy. They’re painful.

Trying to work with IT solutions that don’t really fit is crippling. It slows you down, interferes with customer services, inhibits productivity for your entire staff, and ultimately eats into your bottom line.

THAT’S painful. Managed services can help you avoid that.


When things don’t work as smoothly as they could, there’s an undeniable effect on employee satisfaction. (And on YOUR satisfaction.)

According to Fast Company, happy employees are typically 12% more productive than their less satisfied peers. That’s a wide enough margin to give you a significant edge over the competition.

And, of course, happy employees tend to have better interactions with customers, too. In that sense, managed services have a trickle-down effect. Even your customers will benefit.

CCS Technology knows managed services.

Is it possible to handle all of your own IT support? Sure. Just like it’s possible to pull your own tooth. But is it ideal? Hardly.

Working with a managed services provider like CCS Technology can make a powerful difference in your productivity, profitability and overall satisfaction. It’s an investment, but one that most certainly pays off in the long run.

If you’d like to learn more about our managed services solutions, we invite you to get in touch with us. We’ll be happy to go into greater detail with you, and we’ll put together a plan that’s custom-tailored just for you.

Give us a call today.