What makes an ERP solution better than the rest? It’s a question that many companies hope to answer but few realize. From personalization to pricing to partnership, so many things go into an ERP decision, and selecting the right one can be the line between easy growth and painful progression.
One of many ways to compare this is to look at how fast the company is growing to see if other businesses like yours have embraced the solution. But the term fastest-growing is a misnomer, with little backing from companies who know the solution best. But a recent report from leading Analyst Firm Mint Jutras has a few things to say about their beliefs about one such solution, Acumatica.
One of the most important reasons that Acumatica has and will continue to grow is that the company is known as one who treats customers right. Something discussed in many other reports including the Emotional Footprint Buyer’s Guide from Info-Tech and the Nucleus Research Value Matrix, Acumatica is among the most highly rated when it comes to satisfaction.
This comes down to the company’s willingness to not only talk a big game, but walk the walk when they say that they are customer-first. How? Through the Acumatica Customer Bill of Rights—a no jargon, no malarkey way of telling customers exactly what they’re entitled to when they choose the software.
Acumatica customers have a right to:
- A readily comprehensible and unchanging SaaS end-user license agreement
- A flexible, open platform for rapid integrations
- Consumption-based licensing that does not inhibit business growth
- Sustainable pricing with annual increases of no more than 3% when needed
- ERP implementations without hidden fees
- Deployment flexibility
- Access to THEIR data, anytime
- Consistent, 24/7 customer service
- Local channel expertise
- 5% uptime
Built on Innovation
Paired with the focus on the customers, Acumatica has been able to deliver innovation—not only through its own team but through its vast network of partners. Part of its 100% channel model, Acumatica’s staff is there for two reasons: to build a better product and support it. In this, nearly three quarters of its staff is focused on research and development, meaning the company can stay more agile than competitors and deliver innovation its customers need.
But Acumatica goes further. With no sales staff of their own, the goal of the company is to empower partners. This means that partners have more flexibility to create products to enhance the ERP.
Mint Jutras notes,
“While many software vendors, even those that have modernized development platforms, might pay lip service to encouraging partners to fill gaps in functionality and extend their solutions into new verticals, these kinds of fees often present an economic barrier to executing on that strategy.
Not only does Acumatica make its platform available to all, with no added fees, it also hosts an online Marketplace in which viable, certified extensions can be showcased and purchased.”
Priced for Growth
An ERP vendor can’t grow if it doesn’t deliver for customers, and the easiest way to grow is to help customers grow alongside them. Not only is Acumatica a scalable solution that makes life easier for companies who choose the solution, it facilitates growth as well. As noted:
“Most other ERP vendors price based on number of users. Per-user licensing is very common, both in the traditional on-premise and the SaaS worlds and anywhere in between. But it can also raise some barriers to growth. As you add more employees or you expand your implementation to a new department or function within your organization, the user count goes up, and so does the cost.
Acumatica is different. Its price is based on the computing resources you use, not on the number of users. Need a price? Just answer a few questions including, “What applications do you want to start using now?,” “What type of license are you considering: SaaS Subscription, Private Cloud Subscription, or Private Perpetual License?,” and “What is your projected level of consumption based on the volume of your business transactions and data storage?”
This unlimited user model means that everyone from the occasional report reader to the power user can have an account—all without scaling up costs.
Designed for Usability
Products need to be functional, well-supported, and usable. While the first two were discussed above, the last of these three concepts is often overlooked. Without usability, customers will be spending a lot of time talking with support to get the functionality. Especially in today’s world where more people need to use ERP, learning curves can’t be steep.
Acumatica has flattened the curve, delivering easy-to-use functionality that encourages growth and collaboration. Acumatica 2020 R1 strives to improve navigation, business intelligence, and import processing. This is a collection of seemingly “little things” that make a huge difference in the day-to-day use of Acumatica, plugging typical leaks in productivity.
From dashboards to easier uploads, usability continues to be a core focus of the provider, and they deliver with ease.
Get to Know More: Free Report Dives Deeper
As the growth of ERP continues and more cloud vendors get into the game, read this report to find out what separates the leaders from the also-rans. The Mint Jutras report, Innovation Fuels Acumatica’s Accelerated Growth, explores a variety of reasons that the analyst firm backs the product, including:
- Why Acumatica’s “100% channel” sales strategy is driving growth.
- How Acumatica’s flexible development platform gives you a cost-effective way to customize.
- What Acumatica’s unique pricing policy can mean for your bottom line.
- How Acumatica’s platform enables continuous innovation that gets passed along to customers twice a year.
- Which powerful new features to look out for in Acumatica 2020 R1.
Acumatica and CCS: True Cloud Partners
If you’re looking for a flexible and powerful solution that doesn’t hinder your initiatives, it’s time to get rolling with Acumatica. Built in the cloud to deliver the adaptable, feature rich, and integrated enterprise resource planning software that streamlines your processes and facilitates your decisions, this solution is ready for the needs of distribution firms.
Get to know more about how this product has helped distributors like you by reading these case studies, reading 7 irresistible qualities of cloud ERP, and contacting leading Acumatica Partner CCS Technology for a consultation.