CRM Solution

Which CRM solution is right for your organization?

Your CRM solution software empowers you to make smarter, more accurate decisions. On average, CRM solutions see a return on investment of $8.71 for every dollar that you invest. But despite the benefits of CRM software, it's not always easy to choose the best solution for your organization.
Canino Electric

Client Testimonial: Canino Electric

Canino Electric has been with CCS Technology for more than a decade—and for good reason. CCS handles all of their IT needs, from basic support to emergency backup and recovery. As Canino’s CEO says, “whatever you need, that's what they're there to do.”
Microsoft Dynamics CRM Tips

4 Microsoft Dynamics CRM tips to help you become a superuser

If you’re like most Dynamics CRM users, you’ll want to get the most mileage out of the application, uncovering any hidden tips and tricks that’ll help you along the way. In this article, we’ll go over 4 Microsoft Dynamics CRM tips that’ll help you become more efficient.
Office 365 Interface on laptop

How to enhance Office 365 collaboration

In order to tap into Office 365 collaboration, you need to develop and implement the strategy and training that’s necessary. Leveraging the collaborative potential of Office 365 and its robust set of tools can make a powerful difference for your company.

Unlocking the power of OneNote

OneNote is an increasingly popular part of the Office 365 suite of programs, but many businesses have yet to unlock its full potential. This article covers seven time-saving, productivity-enhancing and little-known ways to put OneNote to work for your company.
cloud ERP

5 amazing things you can do with cloud ERP

You might be used to using an on-premise ERP, but did you know there are some things you can do with a cloud-based solution that you might not be able to achieve otherwise? Here are a few of the advantages of cloud ERP that you might not know about.

Client Testimonial: JA Watts

JA Watts is in growth mode. They’re onboarding new employees at a fast rate, and they need everything to be ready for their new hires from day one. In addition to routine IT support, the team at JA Watts relies on CCS Technology to help them acquire and set up equipment for every new employee.
CRM System

3 different approaches to CRM systems

There are three different approaches to CRM systems. These include implementing a basic CRM System, a standalone CRM System or an integrated CRM. Each of these solutions offers your business different levels and types of customer relationship management.

Phishing 101: What it is, how it works and how to avoid it

Don't give hackers an easy catch for their next phishing attack on your business. Learn how to manage and mitigate the risks and avoid being a phishing victim. With the right tools, management strategies and education, you can defend against these increasingly common cyber threats.