Every investment in information technology has as its ultimate goal to help the business operate more effectively, efficiently, and to help the business grow and succeed. That’s true when you invest in managed services, as well—it isn’t just about helping out your overstretched technology team. If you’re evaluating that investment, consider these 5 ways managed services benefit your business:
1. Focus on business
Because your managed services provider handles your technology, you can focus on what really matters to your business rather than stressing over how IT is getting in the way. This is true for your IT employees, too; rather than solving routine technical problems, they can leverage both their technical insight and their business knowledge to develop new ways to use technology that align with your overall business objectives. In addition, the support offered by the managed services provider can scale with your needs, meaning growing business won’t be hindered by a lack of IT support.
2. Cost management
Reducing IT spending without reducing the quality of your technology means you can invest those funds elsewhere. Managed services provide you with predictable expenses for IT services and support.
3. Increased productivity
With a managed services team looking after your technology, you’ll get more uptime, meaning your employees will be able to complete their work more efficiently. A managed services provider can keep an eye on your systems 365x24x7, meaning the systems are always available for employees to use.
4. Meet compliance requirements
Keeping current with changing compliance requirements is time-consuming; satisfying audits is a distraction from running your business. With a managed services team that’s fully up to date on your industry’s regulatory environment, your technology is kept compliant, making you more likely to easily pass audits.
5. Reduced security risks
Information security presents an ever-increasing risk to your business. Customer expectations are increasing, their tolerance for breaches is diminishing, and new data privacy laws make incidents extremely costly for businesses. In addition to thefts of customer data, thefts of intellectual property can have a direct impact on your business’s level of competitiveness. A managed services provider can focus on implementing security tools and processes that decrease the risks to your business.
Choosing the Right Managed Services Provider
Choosing the right managed services provider requires first understanding your requirements and then finding a provider whose capabilities match those needs. Be sure you understand how resources will be assigned to you, and how you will be charged and billed. Contact CCS Technology Group to learn more about how our managed services can help your business succeed.