As the world has become more complex, there’s an increased emphasis on specialization. Businesses rely on outside firms to provide the functions that aren’t part of their core business. For many organizations that aren’t in the information technology industry themselves, IT is too complicated to successfully handle with an internal team. Relying on a managed services provider solves their IT problems and provides many business benefits.
Top Business Benefits from Using a Managed IT Services Provider
The chief benefit of working with a managed services provider is more reliable IT. This comes in different ways, including a proactive approach to maintenance and problem solving, better technology selection, and improved monitoring and backup and recovery procedures. Other benefits from working with a managed services provider include:
1. Improved information security
The threats to information security are constantly evolving. Managed services providers are more able to keep current with threats and solutions and evaluate their impact on your technology. Managed services providers also implement effective patch management strategies to ensure your systems remain protected against all known threats.
2. Effective use of new technology
Cutting-edge IT solutions become obsolete rapidly. It’s difficult for internal IT teams to get up to speed on new technology and ensure it’s implemented in a cost-effective way. Managed services providers develop expertise in new technology through close vendor relationships as well as their experience working with multiple clients. This makes managed services providers an ideal choice for introducing unfamiliar technology, such as cloud, into the data center.
3. Cost-effective IT expertise
Hiring and retaining experienced IT personnel is difficult for non-IT firms. As technology changes, it’s difficult to provide training to help staff upgrade their skills. Working with a managed services provider is a cost-effective way to access IT talent with experience and expertise in the latest technology.
4. Focus your IT team on business value
By using a managed services provider to handle your routine IT support and maintenance, your own internal IT staff are freed up to focus on strategic work. They can leverage their IT knowledge and combine it with their insight into your unique business needs and opportunities to identify ways to apply technology to strategic projects that truly add value to the business.
5. Manageable spending
Technology costs are highly variable, but a contract with a managed services provider makes that portion of your technology spending highly predictable.
6. 24×7 support
It’s a 24×7 world, and technology support needs to be 24×7 too. Managed services providers are available around the clock to address IT problems as soon as they occur.
CCS Technology Group provides managed services to meet the needs of your entire technology infrastructure, whether on premises or in the cloud. Contact us to learn how to get the benefits of managed IT services working for your business.