CRM Planning

Do you know the value of your CRM?

Sometimes there’s immeasurable value right under our noses, but we don’t see it. For many small business leaders, that’s true of their CRM solution. If you think of your CRM as little more than an elaborate database, you could be one of them.

The 3 things you should be getting from your CRM

Few business tools have the potential to drive sales like a well configured Customer Relationship Management application. You probably call it a CRM, as does practically everyone. In fact, it looks odd to see the words actually spelled out.
Office 365

Office 365: An overview

Microsoft changed the game dramatically a few of years back. The introduction of Office 365 was big. In tech terms, Office 365 is a Software-as-a-Service (SaaS) package.
Cyber Crime

Is your network safe from cyber attacks?

If you want to protect your company, you have to tap into some serious know-how. Of course, most small business owners don’t have the time for that. It can take years of experience to really understand the nature of cybersecurity.
Hybrid Cloud

What is hybrid cloud storage?

Cloud-based storage is hardly a new technology. It’s been a common IT solutions for a number of years. Cloud storage is seen as a practical, convenient, flexible solution. More recently, a new approach has emerged – hybrid cloud storage.
Managed IT Services

Managed services make a real difference

Working with a managed services provider like CCS Technology can make a powerful difference in your productivity, profitability and overall satisfaction. It’s an investment, but one that most certainly pays off in the long run.
Project Planning

Why you need help with your IT project (even if you think you don’t)

Regardless of the size of your business, you have to tackle the occasional IT project. Whether it’s something simple, like purchasing new software, or something huge, like restructuring your whole network, IT projects are bigger beasts than they appear.
On Target

Lock onto your targets with the right IT support

IT support has more in common with aiming a literal gun than you might think. With the right IT support partner, your aim gets considerably sharper. That’s how you connect with bullseyes.
Cloud Services

Three reasons you should be using cloud services

You’ve probably heard about the businesses using cloud services. A lot of organizations are headed in that direction. But why? What are cloud services? And how can they provide you with a business advantage? Let’s talk about the power of the cloud.