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3 common computer problems & how to fix them yourself
/in Blog /by wpengineIt’s become a catchphrase because it’s effective and really works. And while that solution can solve a lot of issues, there are other things you can try to when your computer is acting up.
Here are 3 common computer problems and some simple steps you can take to troubleshoot them yourself without having to call in the IT support cavalry.
Your computer is running slow
Computers need rest, just like us. If you leave your computer on for long stretches at a time, your computer can begin to feel sluggish.
Here are some things you can try when a slow computer has got you down:
If you’re running into this problem a lot, it could be time for a more thorough, professional evaluation.
Difficulty connecting to the internet
As more of our work moves to the cloud, slow or intermittent internet connections can be maddening when you’re trying to work. It could be the issue is with the connection itself, in which case you’ll need to address that with your internet provider (or try a different coffee shop down the street). But sometimes your computer or location is causing the problem.
Here are some things you can do to try and improve your internet connection.
Deeper issues such as how your business utilizes its WiFi and data transit may require expert management.
Your document won’t print
We may be more digital than ever, but sometimes we still need paper. All it takes is one temperamental printer to back everything up.
If you’re trying to print and nothing is coming out, here are some things you can try.
Increasingly, printers are shared across whole departments and keeping them running well may require reaching out for more help.
7 tech gadgets that improve productivity
/in Blog /by wpengineTechnology advances are shaping the way businesses operate and opening up a world of opportunities. Enabling better and more efficient productivity is one of the advantages of implementing tech gadgets in the workplace. These operate in a variety of ways and work across functions.
Here are 7 tech gadgets that can improve efficiency and productivity in your workplace.
LVL Hydration Monitor
Healthy workers are more productive. A major cause of an energy slump is dehydration. Modern offices with heating and air conditioning enhance dehydration which leads to tiredness and diminished productivity. The LVL Hydration Monitor tracks things like workout rates and heartbeat but it also keeps an eye on hydration levels. It informs workers when they need to drink more fluids and the productivity boost they can expect when they do.
Skype
Using technology to hold meetings is a great way to connect departments across a geographical area. It saves travel time for employees, boosting the time they have to work instead of being on the road. Additionally, Skype is easy to set up and can transform decision making and productivity with the click of a mouse. Using teleconferencing is another way of connecting remotely, saving travel time.
Multi laptop windows
Having a computer screen with multi laptop windows is a great way to improve productivity. By being able to display several items on different screens, time is saved from flicking between web pages and mistakes are minimized by having work displayed simultaneously. Up to three screens can be displayed at once.
Yo-Yo mini standing desk
There’s a significant amount of medical evidence suggesting that too much seated activity is dangerous for health. It also leads to energy slumps, reducing productivity. Standing regularly reduces the risk of developing cardiovascular problems. The Yo-Yo Mini Standing Desk is a great tech gadget that enables people who spend a long time seated to work in a stand-up position. This not only promotes healthy working but can improve productivity.
Connected whiteboard
One of the best tech gadgets for the office is a connected whiteboard. This cloud-based technology uses a large whiteboard screen to connect remote workers or those on multiple sites. It is ideal for brainstorming and planning when working offsite. This tech gadget also improves productivity by connecting people instantly instead of repeat meetings or email exchanges.
Bttn
The office environment is ideal for bttns, interactive buttons that can implement a series of tasks with the touch of a button. Automating business processes is a great way to improve both productivity and efficiency in the workplace.
Bttns can be used for a variety of tasks including callbacks, ordering supplies, marking off time sheets, and more, simply by pressing a button. They can also book meeting rooms and operate either as a stand-alone device or as an interconnected function.
Solar powered wall mounted battery charger
Reliance on mobile phones is increasing with technology advances. This means constantly needing a fully charged battery. One of the simplest ways to ensure your phone is always ready to go is to have a wall mounted solar charger. This maximizes the use of natural resources and ensures you are not caught out with a dead battery. Energy powered cycle chargers are a novel way of ensuring the staff stays productive by exercising and keep their mobile phones charged.
Contact your managed IT services provider for help implementing these and many other tech gadgets into your workplace.
4 tips for successful customer relationship management
/in Blog /by wpengineThe key to running a successful business is building relationships with your customers. For most modern business, keeping up with customer communications can be difficult with so many different communication options like email, telephone, text, and web-based chat available.
A recent study found that businesses are spending nearly $26 billion a year on customer relationship management (CRM) software. If you’re looking for a better way to manage your customer relationships, consider these 4 tips for implementing CRM software in your business.
1. Find the right CRM solution
With all the different CRM software programs on the market, selecting the right one may be difficult. Consider consulting your managed IT service provider for help finding the best CRM solution for your business.
The main difference between the CRM programs on the market are the features they have. Growing companies will need to find a program with features like advanced lead generation and call center features. You’ll also want to find a program with customizable features that you can add or change later as your business grows.
2. Implement the software
Once you have found the right CRM program to fit your business needs, it will be time to implement it. Having professional IT support during this process can save you a lot of time and stress.
You’ll also need to train your team on the new software. Make sure not to overload them all the new features at once. Focus first on the basics like creating records and assigning tasks. Consider regular training meetings to train your staff on the more complex features as they become more comfortable with the system.
3. Customize your approach
A well-built CRM system will allow you to customize both the customer and employee experience. Not everyone on your team will need access to every bit of customer data you collect. This is why you need to work on creating a single pipeline and then limiting access to some of the elements within this file.
Some business owners make the mistake of creating separate folders for the same client. If a client has separate folders for things like sales or support, it can become confusing. The beauty of using a CRM system is you can store customer data in one place and while limiting access to different parts of the information as needed.
4. Utilize mobile CRM tools
Unless you have been living under a rock for the past decade, you know how popular mobile devices have become. While the mobile CRM tools on the market are not as detailed as desktop software, they do provide you with the ability to update customer data from your mobile device.
These apps will also help your team pull up information like a customer’s contact data. Most CRM mobile apps allow users to create tasks and make notes about a client with the click of a button. If you have lots of employees who work in the field, then having these mobile tools is essential.
Are you ready to embrace the power and convenience of CRM software? If so, contact your managed IT services provider for help finding and implementing the right CRM solution for your business.