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Ransomware 101
If you’re looking for ways to stop ransomware dead in its tracks, the experts at CCS Technology are here to help.
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Don’t Lose Your Files to Ransomware
/in Blog, Business Continuity, Security /by lindsayThink about that panicky feeling you get when you lose one file. Now scale that feeling up and imagine the panic after losing all your files. That’s how you’ll feel if a ransomware attack makes it impossible for you to access any of your data.
Ransomware is a kind of malware that holds your data hostage. When you’re attacked by malware, it encrypts all your data. Since you don’t have the key, you aren’t able to read it. Typically you’re asked to make a payment in cryptocurrency in exchange for the key. If you don’t pay up by the deadline, the key is discarded and your data is lost for good.
Ransomware can be difficult and time-consuming to recover from; one town had to rely on typewriters when their computers were down after an incident. If you don’t have typewriters tucked away in a closet, here are some options to help prevent and respond to ransomware incidents.
Prevent Ransomware Attacks
It’s impossible to completely protect yourself from a ransomware attack; like any other malware, they spread through phishing and social engineering methods that trick your employees into opening dangerous attachments. Training employees is important but not foolproof.
Keeping up with your operating system patches is an important measure, as it reduces the number of vulnerabilities for hackers to exploit. You should also use antivirus software and whitelisting software to block malware and prevent unapproved applications from executing.
Ensure you have a reliable backup and disaster recovery process. This won’t prevent you from becoming a ransomware victim but will reduce the panic if you do.
Recover from a Ransomware Attack
The first thing to know about recovering from a ransomware attack is that you should never ever pay the ransom! For one thing, there’s no guarantee that you’ll receive the decryption key. Plus, once you pay ransom, you’ve shown that you’ll pay ransom, and you make yourself a target for additional ransomware attacks with bigger and bigger ransom demands.
Identify the ransomware that attacked you and see whether there’s a decryptor. This will let you recover your locked files without paying the ransom.
If there isn’t a decryptor (and it’s really not that likely you’ll find one for the exact version of the attack that victimized you), you’ll need to do a scan to remove the malware from your system and then restore files from a clean backup. Unfortunately you’ll lose any new files or modifications made between the time the backup was created and the time you were encrypted—good motivation for doing backups at least nightly. You’ll need to make sure the backup isn’t infected with the malware as well, as some ransomware can attack shared drives.
Then protect yourself from future attacks by hardening your cybersecurity strategy and making sure your backups aren’t vulnerable, perhaps by storing them in the cloud. CCS Technology Group information security services help you develop and implement an approach that protects you against ransomware and the many other common malware threats that target your systems. Contact us to learn more.
How CFOs Can Utilize Modern Technology to Their Advantage
/in Blog, Cloud, ERP Software /by lindsayToday’s CFOs are improving ERP systems, implementing cyber security, and automating basic tasks that are crucial for modern businesses. Financial leaders have access to all the information within a company and are in the privileged position to recommend the best ways to carry out tasks around the most modern of technologies.
Business is changing and CFOs are charged with making critical decisions — in turn, they’re welcoming modern technology to help their organizations adapt as quickly as possible. There’s a push to accomplish more on modest budgets, and putting transformative initiatives into action under pressing timelines weighs on finance leaders. The best of the crop are boosting efficiency through digital technologies.
Business changes means that roles must shift accordingly. CFOs now must focus on growing business, and according to a 2017 survey conducted by PwC, a top concern for CFOs is Growth Strategy in a four-year forecast. With the growth of cloud computing and financial management software that features built-in data analytics, process automation, and artificial intelligence, there are new tools to help drive the change necessary to affect top-line and bottom-line growth.
Data-driven Insights
Delivering data-driven insights can help inform decision-making, manage risks, and plan for the future. A lot of data can bring challenges; many companies struggle to understand the information and don’t yet realize how to use it effectively. Quite often the issue lies in being able to trust the data.
Challenges surrounding data have much to do with the actual collection. Teams are spending the bulk of their time collecting the data, which is spread across disparate systems and reconciling it. They then face the next hurdle: formatting it into a layout that others within the company can consume. Understandably, this process takes time and deliverables often are brought to the table too late to make a real difference.
Modern tools are able to save valuable time, leaving financial teams to focus on bigger pressing issues. When a company is utilizing cloud-based systems, finance is connected to operations and other business units — this increases the collaboration and the ability to incorporate new data sources. With this technology, work processes evolve with more emphasis on analytics and analysis.
Innovative Business Software
CFOs are turning to new software options to help the organizations they work for to operate more efficiently and effectively. There are solutions that can handle just about any business need, including those that are unique to an operation. Financial leaders are employing:
Enterprise Resource Planning (ERP) software:
Excel-spreadsheets and outdated legacy ERP software are passé, as better, more up-to-date technology is now available for company financials, operational metrics, and even customer data. Cloud-based ERP software is now often deployed early with online accounting, financial management tools — all of which can be expanded to include other focuses of the business. The software can be expanded to include manufacturing, ecommerce, and customer management tools; these applications can greatly improve customer relations through data-driven insights. Cloud-based apps easily integrate to connect and benefit the organization as a whole. Data points are collected, stored, and made accessible to users in real-time from one easy-to-read dashboard.
Customer Relationship Management (CRM) software:
A Modern CRM can store customer information to aid sales and marketing teams, as well as track opportunities and interactions. Working with the ERP system and other business systems, a CRM can connect the dots. As CFOs are able to gain visibility into customer profiles and the sales process, they’re able to provide better management into relationships, satisfying customer needs for effectivity. Pain points are available at a glance, which can help the finance leader to develop solutions and fixes that can benefit the business model of the company.
Business Intelligence (BI) solutions:
Workflows can be managed with dashboards that offer a one-stop-shop for reporting and data visualizations — these can be life-changing for decision-makers and the overall C-Suite. Data collected in the ERP, CRM, and various business systems connect in a clear visual, allowing users across the company to dig deeply for insightful information. Decisions shouldn’t be guesswork; with modern technology at hand, CFOs are able to make integral decisions and find answers to critical questions in no time, from anywhere and at any time.
Acumatica’s Cloud-based ERP
Even though it’s a challenging time to be a CFO, it’s also an exciting time — optimism is high with new advances in technology. A skilled executive who is willing to adapt the role, push for innovation, and drive growth offers great gains for a business. Finding the right solutions and knowing how to implement them is key!
Acumatica’s Cloud ERP gives financial leaders the tools they need to succeed. CCS Technology Group is a proud partner with experience delivering Acumatica ERP solutions for finance leads. Learn more about Acumatica, read our testimonials, and contact us for a free consultation.
5 Changes to Make When You Switch to Disaster Recovery in the Cloud
/in Blog, Business Continuity /by lindsayDisaster recovery (DR) is one of the most important uses of cloud. For companies that are just making the switch to cloud computing, it’s a good first step. Since you don’t execute your disaster recovery plan every day, DR in the cloud lets you get familiar with the cloud without disrupting routine operations or putting critical production applications at risk.
It’s important to recognize that cloud DR doesn’t mean migrating your existing DR process to the cloud. You’ll want to rethink your strategy and make changes to optimize your new disaster recovery process. Here are some of the changes to make.
1. Change Your Recovery Time Objective
The goal of disaster recovery is to get applications back online as rapidly as possible with minimal data loss. There isn’t one number that applies to all workloads, as less important applications can tolerate longer outages. Whatever your existing recovery time objectives (RTOs) are, you should revisit them if you plan a switch to DR in the cloud. Depending on how you set up your cloud DR, recovery times can be dramatically reduced, particularly if you keep redundant virtual machines (VMs) in the cloud online and ready to go.
2. Change Your Backup Procedures
Recovery in the cloud necessarily requires backing up to the cloud. Your existing backup tools may be able to integrate with your cloud provider, or the cloud provider may offer tools to support backup as a service.
3. Change Your Recovery Procedures
Recovery procedures typically require restoring the latest data from tape to servers. If you’ve set your cloud DR up to be online, your servers will already be up and running with the latest replicated data. If not, your recovery process will need to define how to activate and load data on your cloud VMs. If you use Disaster Recovery as a Service, the recovery process will largely be automated but you’ll need to spend time beforehand to make sure the configurations are complete and capture all startup dependencies.
4. Change Your Disaster Recovery Spending
Disaster recovery expenses in the data center are largely hardware-related, with duplicate servers and storage purchased and set aside for DR purposes; you may also need duplicate software licenses. In the cloud, your DR spending becomes a monthly fee based on the amount of storage and how many virtual machines you use. There may also be a fee for transferring data into the cloud; there will almost certainly be a fee for transferring data out of the cloud, which you’ll need to do to resume your on-site operations after the disaster is resolved.
5. Change Your Disaster Recovery Testing
Many companies fail to test their traditional disaster recovery procedures because testing is time consuming and can be risky for the production environment. With cloud-based disaster recovery, the risks to production are greatly reduced. Tests can be done more easily, often during normal business hours, and so companies can have reassurance that their disaster recovery process will really work when they need it.
Start Changing Your Disaster Recovery Process to Cloud
How do you change from a data center-based DR process to DR in the cloud? As with every cloud project, start with planning. You’ll need to work through a variety of issues, including how data will get from premises to the cloud. Because of the criticality of disaster recovery, it’s helpful to work with a partner with experience in both cloud technology and disaster recovery. CCS Technology Group’s business continuity services will help you respond to any type of disaster. Contact us to learn more.
Additional Disaster Recovery Resources
Backups Are Not A Disaster Recovery Solution
7 Common Mistakes That Place Your Data in Danger
Why a business continuity plan is essential