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The 7 Irresistible Qualities of Cloud ERP
Learn why ERP tools are an critical component for many businesses.
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Learn why your company needs a business continuity plan.
Ransomware 101
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7 Critical Factors to Consider When Developing Your Backup Strategy
/in Blog, Business Continuity /by lindsayBacking up without a strategy, or with an ineffective strategy, is likely to generate backups that don’t protect your business. After all, the point of backups isn’t to create the backup; it’s to create a copy of data that your business can restore from when the primary copy is damaged or unavailable. Creating a backup strategy to meet that goal requires identifying key backup concerns and selecting appropriate backup technologies.
Critical Factors in Developing Backup Strategies
When you start thinking about your backup strategy, keep these considerations in mind. You’ll need to balance these factors to come up with a strategy that truly protects your business.
Backups are part of a comprehensive business continuity solution. Contact CCS Technology Group to learn more about how these critical factors can shape your backup process.
Acumatica 2020 R1 New Features
/in Blog, ERP Software /by lindsayAcumatica 2020 R1 was introduced in Las Vegas on January 28, 2020. A few changes are being made to the Cloud ERP system, with several additions that will increase functionality. Acumatica is clearly committed to advancing technology and expanding the user experience. This latest semi-annual release of the software was discussed in keynotes and breakout sessions at the Acumatica Summit 2020. Some of the most important features of the new version were revealed, including:
Integration of Omnichannel Commerce with BigCommerce
BigCommerce integration provides omnichannel sales support, so organizations can integrate sales, delivery and customer service. This added functionality expands how a company can interact with customers and supports B2B and B2C models.
Integration with Adobe Document Cloud
Acumatica now works with Adobe Sign, so businesses can capitalize on cloud-based e-signatures. Documents can be sent, signed and tracked using a browser or mobile device. This new feature enables more streamlined document management and contract management.
Usability Improvements
Users can now create expense reports with a mobile camera. Additional mobile functionality includes recording travel and break time on service calls and attaching captured images to data records. A quick add button allows faster access to data entry screens. Dashboard caching and pivot table percentage calculations, along with distinct counts, have been added to simplify reporting,
Updated Modules
In addition to BigCommerce integration, Acumatica Payroll has been improved to minimize overhead expenses. You can run in-house payroll processes from the software to speed paycheck delivery. Added features include salaried and hourly workers, integrated taxes and tax forms, deductions and benefits, flexible payroll periods and timecard integration with overtime rules.
Updated Functions in a Single Business-Wide Software Suite
All industry editions of Acumatica have been enhanced with new features. Acumatica 2020 R1 expands sales and warehouse operations for fast generation, tracking and management of inventory-related items. Warehouse Management now supports rapid fulfillment with wave and batch picking. Acumatica’s new international depreciation enhancements have been added to support companies focused on worldwide expansion.
New project management tools allow users to manage more projects. For example, project balance reconciliation has been simplified, while you can track project progress with improved daily field reports. Weather data (available via the ClimaCell service), photo logs and other data can now be added to reports. You can now also track payments and retainage by lines in accounts receivable.
Acumatica 2020 R1 also lets users track production and costs with native shop floor data collection, which can improve manufacturing operations. The ERP now supports advanced planning with capable-to-promise and what-if scenarios as well. Also highlighted during the release event were Open APIs for integrating artificial intelligence and machine learning technologies to drive automation and efficiency.
About Acumatica Cloud ERP
Acumatica Cloud ERP is a complete business management solution that supports manufacturing, distribution, retail/e-commerce, manufacturing and construction industries. It provides a complete audit trail of changes and full CRM functionality to improve customer support.
We have worked with many companies in the implementation of Acumatica. The software scales with your business as it grows. To learn more or schedule a free demo, contact us.
Additional Acumatica Resources
Why Acumatica Outpaced NetSuite on the Most Recent G2 Survey
Acumatica Financial Management
Optimize Your Quote-to-Cash Process and Improve Customer Service
/in Blog, Distribution Industry, ERP Software /by lindsayBusiness isn’t that complicated. The customer wants his or her order. You want your money. The fewer complications the better. The sooner the customer gets the order, and the sooner you get the cash, the happier everyone is. Alas, things are not always so simple. More than few things can disrupt the quote-to-cash process. Software innovations, like Acumatica Cloud ERP for distribution, are making it easier to improve cash flow and customer experience, however.
The Quote-to-Cash Process
We all understand the quote-to-cash process intuitively, but it’s worth taking a closer look to see how many people, workflows and software applications it can take to execute. The process starts with a moment of customer contact where a salesperson gets information about what the customer needs. This could occur by phone, email or online quote request form. The salesperson then prepares a price quote, often using a productivity tool like Microsoft Word or a sales order processing application.
If the customer accepts the quote, the salesperson may then have to enter the resulting sales order, manually, into an order management system. From there, the warehouse or manufacturing operation has to fulfill the order. This may involve yet more manual rekeying of order data into a distribution management and logistics system. Once delivered, the order can be invoiced, which usually requires an invoicing system that may or may not be part of the company’s accounting software package. When payment comes from the customer, the cash deposit posts in the general ledger software.
Even when these separate processes and software packages are connected, the overall quote-to-cash process can still be cumbersome. A lot of people/hours get spent keeping on top of orders and their fulfilment through the final receipt of cash. There are also many opportunities for errors and confusing situations that can negatively affect customer service. For example, if one item out of ten quoted is out of stock, that will change the quote amount. This, in turn, may generate back-and-forth communications with the customer, adjustments to invoices, delays in order processing and so forth.
Improving the Quote-to-Cash Process
Modern automated systems like Acumatica Cloud ERP provide you with features, integrations and process orchestrations that streamline the quote-to-cash process. By connecting the various elements of the process and giving the different people involved a unified view of what’s going, the software helps improve cash flow while maintaining a good customer experience.
Now, with a single connected system, your people can take orders accurately, ship promptly and avoid billing errors. You get your cash faster. Reporting and data visualization tools give you insights into potential issues with slow payers, delayed deliveries and inventory control challenges.
Order automation enables order-taking over the phone, via websites and point-of-sale (POS) devices. The cloud ERP is able to display item availability and apply discounts automatically. It can be configured to show a variety of delivery options. The order then gets processed without any rekeying of information. The automation and orchestration continue through invoicing and accounting processes that complete the “to cash” step of the process.
We have worked with many companies on the implementation of cloud ERP to improve order-to-cash and the broader operations of a distribution business. Contact us to learn more or see a demo of Acumatica.
Additional Distribution Resources
Top Reasons for Installing a Warehouse Management System (WMS)
Recommendations for Selecting a Distribution ERP Solution
Looking at 2020 Distribution Industry Trends with ERP in Mind