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The 7 Irresistible Qualities of Cloud ERP
Learn why ERP tools are an critical component for many businesses.
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Learn why your company needs a business continuity plan.
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The High Cost of Falling for Phishing
/in Blog, Security /by lindsayAny employee can fall for a phishing scam. When the employee who falls for the scam is authorized to access and transfer large sums of money, an honest mistake can have significant costs.
$400,000 Sent to a Phisher
That’s what happened to Barbara Corcoran, of “Shark Tank” fame. A phisher changed one character in an email address and reached out to Corcoran’s bookkeeper. The email requested nearly $400,000 to be sent to a German company.
Of course, the bookkeeper didn’t just hand over the money. She replied back to who she thought was Corcoran’s executive assistant, and there was a legitimate-sounding reason for sending money to what appeared to be a legitimate business. The money got sent out, and it was only a later email to the executive assistant—not sent by hitting “reply” to the phishing message—that discovered the scam.
Business Email Compromise
The FBI calls these targeted phishing schemes business email compromise (BEC), and they’re a major risk to businesses. Once the money is wired, it is extremely difficult to get it back.
The scam Corcoran’s assistant fell for required some knowledge of how her business operated, in order to have a reasonable response when the bookkeeper questioned the request for the funds, but hackers don’t need to be sophisticated to implement the scam. Criminals can simply purchase templates that allow them to send these messages or break into an email account using passwords stolen in an earlier breach; if they’re not sure what they need to do, they can buy a phishing tutorial to learn. The overall costs of BEC in 2019 were close to 1.8 billion dollars, according to the FBI.
Defending the Business Against BEC
There are multiple types of phishing attacks, so there are multiple defenses needed, too.
Not all the attacks are as targeted as the one that hit Corcoran. Some attacks send generic messages to thousands of targets. Email filters can help block the messages from reaching employees, and training can help employees learn to report them rather than responding to them.
The more targeted attacks need to be handled through business procedures as well as technological fixes. When there are unexpected requests for large sums of money, businesses can require confirmation through a phone call in addition to an email paper trail.
Learn more about protecting your business against phishing emails.
To make sure you have effective phishing protections in place, contact CCS Technology Group. Our IT security services include employee training as well as the latest in technology to keep your business secure from phishing and other IT security threats.
Compare the Top 14 Cloud ERP Solutions
/in Blog /by lindsayIf you’re considering making the move to cloud Enterprise Resource Planning (ERP) software, you will find IDC research useful in your vendor selection process. Last year, the technology analyst firm published a MarketScape report: “Worldwide SaaS and Cloud-Enabled Operational ERP Applications 2019 Vendor Assessment.” The report compares the 14 top cloud ERP providers, from IDC’s point of view.
IDC takes the perspective that cloud ERP is essential for digital transformation (DX). As they put it, “Smart DX businesses have turned their focus to SaaS and cloud-enabled software because they need flexible and agile financial applications that are relatively easy to implement, configure, and update.” The firm sees growing demand for cloud ERP for this reason. In particular, IDC felt that cloud ERP was necessary for accessing and analyzing large amounts of data in near real time. This is best accomplished in the cloud.
The report includes assessments of the major cloud ERP platforms: SAP, Oracle, IFS, Oracle-NetSuite, Microsoft (Dynamics), Infor, Plex Systems, Priority, Acumatica, Epicor, Ramco Systems, Syspro and Sage. As with all MarketScapes, IDC divides the vendors into “Leaders,” “Major Players,” “Contenders” and “Participants.” The placement is based on IDC’s evaluation of each vendor’s capabilities and strategies.
Acumatica ranked as a “Major Player” in the report. As an Acumatica partner, we found this to be an exciting and well-deserved development. Acumatica has been innovating and growing since its founding in 2008.
IDC praised Acumatica for being a “modern platform.” They liked Acumatica’s open (RESTful) APIs along with the platforms ability to automate business workflows. They characterized the Acumatica mobile application as “highly functional.” For IDC, the full integration of Customer Resource Management (CRM) into the platform helped position Acumatica as a major player. IDC also highlighted the value of Acumatica’s user interface (UI), dashboards and reporting.
The report lauded Acumatica’s multi-entity transaction capabilities. They said, “Acumatica has enhanced its offering significantly and is now able to support customers with complex global corporate structures, allowing the books to be closed independent of other subsidiaries or business units.”
Acumatica stood out for IDC for what they call Third Platform and innovation investment. The analyst firm expressed the view that Acumatica’s continued investment in Third Platform and relevant innovation accelerators would help with the company’s future growth. These included investments in data-driven functions like machine learning, natural language processing (NLP), business intelligence (BI) and data analytics.
The Third Platform is a concept developed by IDC that refers to blending of traditional IT with mobile, social, cloud and Big data. Third Platform innovators like Acumatica focus on the consumer and end user, rather than on the enterprise alone.
The IDC report is valuable because it allows you to compare the strengths and challenge areas for so many leading cloud ERP providers. The analysis is fair and even-handed. We recommend Acumatica for many of our clients, but there are certainly many good choices on the market today. At the same time, it’s worth paying attention to areas where certain vendors are struggling. Not all cloud ERP solutions are cloud-native, for example, as Acumatica is.
Get the full report here. To learn more about Acumatica, contact us to arrange a demo.
Additional ERP Resources
Why Growing Companies Need ERP Software
Position Your Business for Growth with Cloud ERP
How ERP Software Can Save Your Business Money
Multiple Clouds Make Mastering Cloud Management Even Harder
/in Blog, Cloud /by lindsayIf you’ve got cloud—and by now, everyone has got cloud—chances are, you’ve got multicloud. This can result from strategic decisions to obtain specific services from best-in-class providers or the result of not having a cloud strategy and allowing individual departments to make their own cloud picks. Whether multicloud is a deliberate decision or an accident, once you’ve got multiple clouds, you’ve also got additional cloud management challenges.
Multicloud Management Challenges
The multicloud management challenges include:
Whether you have one cloud or many clouds, cloud solutions from CCS Technology Group ensure they’re managed effectively so your business experiences the benefits of cloud. Contact us to talk about your cloud challenges and how CCS Technology Group can help you solve them.